At PKB E-RETAIL PRIVATE LIMITED, accessible from https://pkberetail.in/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.
1. INFORMATION WE COLLECT
We collect several different types of information for various purposes to provide and improve our service to you:
Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
Payment Data: Payment information is processed by secure third-party payment gateways. We do not store your credit card or bank details on our servers.
Log Files: Like many other websites, we collect information that your browser sends whenever you visit our site (IP address, browser type, time spent on pages).
2. HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
Process and fulfill your orders.
Communicate with you regarding order status or customer support.
Send you promotional emails or newsletters (if you have opted in).
Improve, personalize, and expand our website features.
Prevent fraudulent transactions and ensure the security of our platform.
3. CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you provide us with your personal information to complete a transaction or place an order, we imply that you consent to our collecting it and using it for that specific reason only.
4. DATA SECURITY
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (e.g., payment gateways and delivery partners).
Note: Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.
6. COOKIES
We use “cookies” to enhance your experience. Cookies allow us to remember your preferences and recognize you when you return. You can choose to disable cookies through your individual browser options, but it may affect your ability to use certain features of the site.
7. DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
9. GRIEVANCE OFFICER & CONTACT INFORMATION
In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer are provided below:
